Contact Us
We’re here to help. If you have questions about our products, orders, shipping, returns, refunds, or payments, please feel free to contact our customer support team.
Get in Touch
The Citizenry
Email: support@thecitizenry.shop
Customer Support
For faster assistance, please include your order number and a brief description of your question or concern when contacting us about an existing order.
We can assist with:
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Product questions
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Order status
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Shipping and tracking
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Returns and refunds
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Damaged or incorrect items
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Payment questions
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General website inquiries
Business Address
The Citizenry
4527 McKinney Ave
Dallas, TX 75205
United States
We appreciate your interest in The Citizenry and look forward to assisting you.
Email: support@thecitizenry.shop
Customer Support Hours
🕒 Business Hours:
Monday – Saturday: 10:00 AM – 7:00 PM
Sunday: Closed
⏱ Response Time:
We aim to respond to all emails and inquiries within 24–48 business hours.
