Contact

Contact Us

We’re here to help. If you have questions about our products, orders, shipping, returns, refunds, or payments, please feel free to contact our customer support team.

Get in Touch

The Citizenry

Email: support@thecitizenry.shop

Customer Support

For faster assistance, please include your order number and a brief description of your question or concern when contacting us about an existing order.

We can assist with:

  • Product questions

  • Order status

  • Shipping and tracking

  • Returns and refunds

  • Damaged or incorrect items

  • Payment questions

  • General website inquiries

Business Address

The Citizenry
4527 McKinney Ave
Dallas, TX 75205
United States

We appreciate your interest in The Citizenry and look forward to assisting you.

Email: support@thecitizenry.shop

 


Customer Support Hours

🕒 Business Hours:
Monday – Saturday: 10:00 AM – 7:00 PM
Sunday: Closed

Response Time:
We aim to respond to all emails and inquiries within 24–48 business hours.